Field Application Specialist

As a Field Application Specialist, you will provide applications support (installation and customer training) to customers using the Next Generation Sequencing and Microarray platforms.
Job duties include but are not limited to:

  • Coordinating new installations, including facility inspections, instrument validation, and customer training
  • Troubleshooting issues related to user’s technical skills, biochemistry/assay design, software and instruments
  • Developing and maintaining positive relationships with customers in assigned territory
  • Helping to maintain and increase product usage, and supporting sales efforts through technical presentations and demonstrations
  • Acting as a key contributor of customer feedback to marketing and product development teams
  • Developing and improving key company processes that support our mission of building a professional customer support organization.
  • Product presentation to small group of customers
Qualifications:

  • Master of Bachelor Degree in Biotechnology, Molecular Biology, Microbiology or Genetics required
  • Must be willing to travel
  • Prior field experience supporting customers using sequencing, expression or genotyping technologies preferred
  • Demonstrated experience with instrumentation such as sequencers and optical scanners preferred
  • Outstanding problem solving and interpersonal skills
  • Demonstrated written and verbal communication and training skills
  • Clear vision of and commitment to providing outstanding customer service
  • At least 1 year(s) of working experience in the related field is required for this position.
  • Possess own transport
Why Join Us :

  • Rewarding career with attractive remuneration package
  • Flexible & friendly working environments.
  • Joining ScienceVision raises your potential for personal and professional growth exponentially.
  • Gain valuable work experience and knowledge

If you feel you have the necessary knowledge, skills and experience, we would like to hear from you. Interested candidates may submit their application and resume to career@sciencevision.com.my , contact : 03-3341 7282 / web : http://www.sciencevision.com.my